New Patients

New Patient Information

Make An Appointment By PhoneAppointments

All appointments are scheduled from our main location phone number: 251-633-5155 (office) or 866-647-7711 (toll free) or by requesting an appointment online.

One of our physicians is on call 24 hours a day.

Cancellations

As a courtesy to the physicians as well as the staff, please call and cancel appointments a day in advance. By cancelling a day in advance this will give our staff time to meet the needs of other patients.

Billing/Insurance

Our patient billing and insurance team will gladly discuss any questions you might have concerning physician billing. Our office participates in most types of insurance programs. We will be happy to assist you in the completion and filing of your insurance claims. Payment of deductibles, co-insurance and non-covered charges are requested at time of service. Please inform our office if you experience a change of name, address, insurance or employment.

Bring the following information to your appointments:

  • Copies of medical records from the referring physician
  • Films/CD
  • Medication List
  • Insurance cards
  • Referral number or forms
  • Picture ID
  • Co-payment

Providence Hospital Pre-Admission

If your surgery will be at Providence Hospital you can save time by filling out the Providence Hospital pre-admission form online.

Traveling from out of town?

Pinnacle Brain & Spine Center is located just 3.5 miles from the Mobile Regional Airport (MOB). Just take a left as you leave the airport and drive until you see Providence Hospital on the right. If you need to rent a car there are many options available at the airport. There are two hotels conveniently located next door to Providence: Homewood Suites by Hilton and Hampton Inn & Suites.